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AI integration for businesses, connected to your system

AI agents integrated with your ERP, CRM, WhatsApp Business or phone system. We start with one concrete use case, measure it and grow from there. No 12-month moonshots. No promises we can't deliver.

GDPR
Data in the EU
AI Act compliant
Controlled LLM cost

Companies that trust VisibleSoft

Tap a logo to read the testimonial

What we value most is transparency. If an idea doesn’t add value, they tell us; if a change is going to cost more than expected, they warn us in advance. We work without surprises.

Luis Gálvez Director · Efícalo Translated from Spanish

Working with VisibleSoft was different from the start: no marketing-speak, they offered a concrete solution and delivered it in sprints, with demos every two weeks.

Francisco Rubio Director · EPMTIC Translated from Spanish

VisibleSoft understood our process in the first meeting and turned it into a tool we use every day. They meet deadlines and they listen.

Carmen Pont CEO · BAI Formación Translated from Spanish

Thanks to VisibleSoft’s attention and professionalism, we were able to make our company much more efficient and optimized.

Alejandro Rodríguez Manager · Cerrajería Carlos Rodríguez Translated from Spanish

What does integrating AI into your business mean?

Integrating AI means connecting an AI agent to the systems your business already uses (ERP, CRM, WhatsApp, phone or documents) so it handles specific tasks without replacing them. At VisibleSoft, a software studio in Madrid, it starts with a 1–2 week diagnosis (€1,500) and a production pilot, usually 4–6 weeks, from €5,500 plus €250–400/month maintenance, with GDPR and the AI Act built in from the design stage.

Applied AI isn't a promise anymore. It's measurable savings

Today a production pilot is usually ready in 4–6 weeks and starts at €5,500.

In 2026 a Spanish SMB can integrate an AI agent with its system in, usually, 4–6 weeks, and at VisibleSoft a production pilot starts at €5,500. That's possible because model APIs are mature, Spanish-language models work well and connecting AI to existing systems is well-understood work.

What hasn't changed: the most common reason an AI project fails is not being clear about which problem it solves, not the technology. That's why we start with one concrete use case and clear metrics before we scale.

4–6 weeks

from pilot kickoff to production

From €5,500

entry ticket for a production pilot

Cause #1

of AI project failure: misunderstanding the problem to be solved, not the technology

Source: RAND Corporation, 2024

Four cases where an AI agent already pays off in a Spanish SMB

Not theoretical examples. The four we get asked for most, with indicative pilot pricing.

Voice AI receptionist

Businesses with after-hours or repetitive calls (law firms, accountants, shops, workshops).

  • Answers 24/7 in natural Spanish
  • Captures caller name, company and reason
  • Email summary to the team after every call

From €990 + €149/month + VAT (300 min included)

See plans and try Ana

WhatsApp assistant connected to your CRM/ERP

Businesses that live on WhatsApp with their customers (B2B, distribution, services).

  • Qualifies leads automatically
  • Answers FAQs against your database
  • Creates tickets or orders in your system
Talk about this case

AI document processing

Companies with high volume of invoices, delivery notes, contracts or expense receipts.

  • Reads PDFs, photos and emails
  • Extracts structured data
  • Connects with your ERP or accounting system

From €5,500 depending on volume and integration

Talk about this case

Internal data Q&A assistant

Teams that waste time searching for information in SharePoint, Drive, Notion or internal docs.

  • Ask in natural language
  • Answers with verifiable citations
  • Data in the EU or on your infrastructure, depending on the case

From €5,500 + €250/month

Talk about this case

We start with a pilot, not with a platform

Three phases. If there's no case, we'll tell you at the diagnostic — neither of us wastes time.

1

Diagnostic

1–2 weeks · €1,500

  • Map candidate processes
  • Estimate real savings
  • Lock down the pilot scope
2

Production pilot

4–6 weeks · from €5,500

  • Build the agent with your real integration
  • Two-week sprints with demos
  • Production deployment at the end
3

Operation and evolution

Recurring · from €250/month

  • Agent monitoring
  • LLM usage cost control
  • Monthly iteration with new use cases

Not sure what your case is? Start with the diagnostic — if there isn't one, we'll say so.

What we build with

Four rules and one constant: your data doesn't leave the EU if it doesn't have to.

We don't marry an AI vendor. We pick the model and the infrastructure according to the sensitivity of your data, the use case and the budget. Three rules we always honour: data in EU territory when possible, no vendor lock-in for the model, and per-use cost controlled from day one.

Models

Anthropic Claude · OpenAI GPT · Mistral · open-weight on-prem when it applies

Integration

n8n · in-house .NET and Python APIs · Make

Voice

Telnyx · ElevenLabs · Whisper

Infrastructure

AWS Europe · Hetzner · customer's own servers

AI Act, GDPR and data in the EU. The boring but important stuff.

Compliance by design from sprint one, not a last-minute scramble.

GDPR by design

Personal data handled per GDPR from the first prototype. Documentation ready for your data protection officer.

AI Act ready

The European AI Regulation has been in force since August 2024 and applies in phases: AI literacy and prohibitions since February 2025, transparency since 2 August 2026 and high-risk rules from December 2027 (Annex III) and August 2028 (Annex I), after the Digital Omnibus postponement. Your AI systems are documented and risk-classified by design.

LLM usage cost control

Every agent has a configurable spending cap. No surprises on the monthly AI provider bill.

Article 4 of the EU AI Act requires companies that use AI at work to take measures to support the AI literacy of their staff and of anyone using AI on their behalf, tailored to each role and use. It does not require a specific level, an exam or a certificate. With Aliteria, our product for documenting AI literacy, you can keep a record of those measures. More detail in Aliteria's guide (in Spanish): AI literacy under Article 4: what measures to take and what to include.

Where we work

With businesses across Spain. In Madrid, in person too.

Madrid

In-person meetings anywhere in the Madrid region when the project calls for it.

AI for businesses in Madrid

Barcelona and Catalonia

Remote, with documentation in Catalan if you prefer.

AI for businesses in Barcelona

All of Spain

Diagnosis by video call and a demo at the end of each 2-week sprint.

Frequently asked questions

The doubts that come up again and again before signing.

How do you control LLM usage cost?

Every agent has a configurable monthly cap. When it gets close to the limit, we notify you. For high volumes we optimise with caching and cheaper models for intermediate steps. The initial proposal includes a per-use cost estimate based on your expected volume.

What about my data privacy?

It depends on the model. With providers like Anthropic or OpenAI via API, data is not used for training and is deleted in short timeframes. For sensitive data (health, legal) we can use models hosted in the EU or deployed in your own infrastructure. We decide this at the diagnostic.

Does it comply with the AI Act?

Since 2 February 2025, Article 4 has required companies that use AI to take measures to support their staff's AI literacy; following the Digital Omnibus (Regulation (EU) 2026/1744, in force since 27 July 2026), it does not require ensuring a specific level for each person. Transparency obligations have applied since 2 August 2026 (for example, telling people they are talking to an AI), and high-risk obligations were postponed to 2 December 2027 (Annex III) and 2 August 2028 (Annex I). Most SMB agents fall under limited or minimal risk categories. We document classification, purpose and traceability from the first sprint so compliance is automatic, not a last-minute scramble.

Will it work if my current system is old?

Yes. Most integrations go against a database, REST/SOAP APIs or files. If your system only allows manual exports, we handle that too — although that's usually when a small parallel modernisation project pops up.

How long until it's in production?

A typical pilot is in production 4–6 weeks after signing. Simple cases (WhatsApp chatbot against existing FAQs) take 3 weeks. Complex cases with several critical integrations take 8–10 weeks.

What if the agent gets it wrong?

All agents have configurable guardrails: when to escalate to a human, which topics to avoid, what never to claim. We also log every interaction for later audit. For critical cases (transactions, legal decisions) the agent never closes alone: it proposes and a human validates.

Got a case in mind or want to explore?

The qualification call is free. You leave with three things: whether your case is viable, an indicative budget and what the alternatives are if custom development doesn't make sense.